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Dunkin Donuts Complaint - refused cancer patient service 511 market st wilmington nc.
Dunkin Donuts Complaint

Dunkin Donuts Complaint

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refused cancer patient service 511 market st wilmington nc.


This dunkin donuts has refused to serve a cancer patient because they were to busy putting donuts on a tray and left the customers to nothing......
We got there at about 10:30 pm the store was closed i was burning up after radiation and needed something cold to drink. the store was closed but the drive thru is open 24 hrs. we went thru the drive thru and noticed 2 people inside putting donuts on the trays i knocked on the window she looked up and kept putting donuts on the trays next i used the box under the window and said hey can i be helped please im a cancer patient and need something cold to drink please, she again looked up and continued to ignore us so i knocked again and still nothing.. I wrote to the main office about this and recieved a nasty call from what she said was a manager which i have kept. then i recieved a letter from the owner saying nothing like he didnt even read my complaint.

here is the owners and my responce.....

THe store is a 24 hour store, however it is only open thru the Drive Thru from 10pm to 5am.

My reply........

good that is nice since we were at the drive thru at 11 pm so i dont think you understood that
The part your saying is open 10pm to 5 am ok well 11 pm kinda fits into that ...
not to mention the very rude phone call we got from one of the managers which my wife saved on her phone to play for someone so they can see how this is being handled not good at all ....

and never got a responce from either the main office nor the local store even after leaving my phone number for this reason dunkin donuts should be boycotted by all cancer patients......


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