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Dunkin Donuts Complaint - horrible experience
Dunkin Donuts Complaint

Dunkin Donuts Complaint

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horrible experience


To start with, I am writing this to share one horrible experience I

just had at dunkin donuts in 4499 N University Dr, Lauderhill, FL My family and

I walked to the counter to place an order no waiting at all I began telling the

lady name Gina my order she walk away not saying anything after a few minutes

she was serving a customers in the drive thru that got there after us? then took

another customer in the drive thru ,again We decided to leave with nothing and

upset, we went through the drive thru since she was ignoring us inside then she

proceeded to ignore us even longer by helping other customers that just walk

inside and told us in a really rude way that we needed to wait?I find that to

be rude and not customer oriented at all

From now on, I'm taking my business to McDonald's or DD on Sunset Strip in

Sunrise. I am also going to tell all of my family and friends to never order

from your once well operated store. Thank you for your time.


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Comments


lovercentral23 says: (6 years ago)
 0
most likely her station was drive through and TECHNICALLY dunkin donuts employees HAVE to listen to what the manager tells them.. im sure the manager told her to stay at drive through.. she probably DID make the mistake of walking over to the front.. the probem probably wasnt her.. most likely didnt have enough workers that day.




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