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Dunkin Donuts Complaint - Worst Experience Ever
Dunkin Donuts Complaint

Dunkin Donuts Complaint

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Worst Experience Ever


My drink was made wrong. I took it back and they refused to do anything. The lady called the manager and he refused to speak to me because he said he was too busy. I was very nice so I was confused when the employee told me to leave the store and called the police on me!I was there with my three year old and six year old so this was very traumatic for them. The employee then called me a criminal. I showed her my receipt and said I am a paying customer, how could you call me a criminal and call the police on me when all I did was tell you that my drink was made wrong and please let me speak to the manager? She then proceeded to tell me that she was going to get fired and asked me if I was going to pay her rent? I said no. We waited for the police and he said to call corporate and he was treated in the same way before when coming to Dunkin Donuts Baskin Robbins. I am also pregnant and this was alot of unnecessary emotional distress when it could have been simply taken care of by making the drink correctly. I will never go back to this place regardless of how good the coffee is, if the customer service is not good they will continue to loose customers.


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