Dunkin Donuts Complaint

Dunkin Donuts Complaint

ADVERTISEMENT

Inconsistent orders - iced coffee w/caramel swirl & hazelnet swirl ectra extra w/liquid sugar & iced butter pecan coffee


I have been to dunkin donuts on Acushnet Ave in New Bedford, Ma 2 times in 3 days. The first time i ordered 2 ice coffees & a hot chocolate. I used my D&D card to pay for my order. Unfortunately only the price for 1 ice coffee rang up right the other rang up full price. I asked the manager about the price pointing to the sign in the window which said iced coffees i believe are $1.69 if you use you D&D perks card to pay & she said she couldnt help id have to call. Well i went in there again tonight & tjis time both (2) iced coffees rang up wrong & i used my card again to pay & once again i was told call because they couldnt help me. I was also given a free drink on my receipt because i had enough rewards points but every other time when i reach the 200 points they put my free beverage on my card. I didnt want my free beverage on my receipt. Also i only ordered 2 iced coffees & neither was right. I asked for liquid sugar & was given regular so when i took my first sip i had to chew the mouthful of sugar. The second drink was a butter pecan used coffee but was missing the butter pecan & sugar. The consistancy at this place is horrible. If you go first thing in the morning & have Maria wait on you tgen your all set. She always remembers your orders & ALWAYS makes your coffee perfect. If you go in the afternoon or at night, good luck. Most times the drinks are wrong & you feel like your unconvincing the employees because they are to busy talking to each other. This store needs employees who care & more mature especially at night. It would also be nice if managment kept their word & called you back after applying for a job. That is called RESPECT.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Dunkin Donuts
SUBMIT a ticket
for Dunkin Donuts
WATCH videos
for Dunkin Donuts
More Dunkin Donuts Reviews and Complaints MORE reviews and complaints
for Dunkin Donuts

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Dunkin Donuts reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team