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Dunkin Donuts Complaint - How they killed a morning - Dunkin Donuts
Dunkin Donuts Complaint

Dunkin Donuts Complaint

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How they killed a morning - Dunkin Donuts


I went to the location on Broadway and McKlintock in Tempe AZ. There was 1 customer sitting at a table and myself in the store. I waited patiently to be acknowledged. After a couple of minuts,one of the 4 people running the drive through came over. It was the manager. She didn't start out with "Good Morning:" or "Hi". She opened with "What can I get you" in a very stern voice. I ordered my Box of Joe and my dozen assorted donuts and muffins. I was told that the muffins were not ready. They were undercooked and had to be thrown away. So while picking donuts, I mistakingly tried to pick 3 donuts that were not an option for the dozen. Each time, I was just told that they were not included. I was just told to choose another. After I finally got my donuts, I was waiting for the coffee. I am still the only person in the store besides the one single guy sitting at a table. I am waiting at the register for my coffee. I hear a girl call out "Box of Joe" set it down and walk away. So I make my way down the counter with my donuts to get my coffee. I was then told that they were out of individual creamers so I was given a small cup filled with creamer. I said Thank You and walked away. My entire interaction was with the store manager. It was 6:30 in the morning and there was never a smile. WORST DUNKIN DONUTS EXPERIECE EVER. I have to bring donuts, muffins and coffee 1 time per month for a staff meeting. I will drive out of my way to go somewhere else in the future. I ended up going to Starbucks to get the muffins


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