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Dunkin Donuts Complaint - Always get my order wrong. Always! - Iced Coffee
Dunkin Donuts Complaint

Dunkin Donuts Complaint

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Always get my order wrong. Always! - Iced Coffee


I am becoming convinced drive-thru orders are treated in a very lackluster manner regardless of the Dunkin location (There are many nearby). 4 times in a row now, I have received the wrong iced coffee order. They always read the order back correctly so there is a disconnect somewhere. Sadly, I am sure they realize customers are too lazy to turn around once they realize the order is wrong. If the managers don't care why should the employees? A mistake here and there I can understand, this is ridiculous, and there were many intermittent errors before this latest "streak". I'm Done with Dunkin, I'll find a Starbucks or make my own iced coffee from now on.


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