Dunkin Donuts Reviews and Complaints

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Dunkin Donuts Reviews

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  • refused cancer patient service 511 market st wilmington nc.



    This dunkin donuts has refused to serve a cancer patient because they were to busy putting donuts on a tray and left the customers to nothing...... We got there at about 10:30 pm the store was closed i was burning up after radiation and needed something cold to drink. the store was closed but the drive thru is open 24 hrs. we went thru the drive thru and noticed 2 people inside putting donuts on the trays i knocked on the window she looked up and kept putting donuts on the trays next i used the box under the window and said hey can i be helped please im a cancer patient and need something... More...
    (Restaurants, Fast Food, Coffee)
    b2ux's Picture   b2ux    0 Comments   Comments
  • Complaint



    At Dunkin Donuts located 0n RTE 6 Danbury, CT (across from Walmart),we witnessed a young employee be yelled at and called names in front of several customers. The employee was new at the job, and just learning. This behavior was disturbing and uncalled for. Everyone needs time to learn. Very disappointed with this. Will find somewhere else to get our coffee. More...
    (Restaurants, Fast Food, Coffee)
    myra's Picture   myra    0 Comments   Comments
  • badcustomer service



    I went through thr drive through asked what size was a lg the woman answered it was 24 oz I get to the window and she hands me a 20oz cup. My issue is when in the past I order a lg an always get a different size but always get charged $2.36. So I relay to the attendant at the window and anther individual pushes her out of the way and asked what I said and I told her and her response was oh it was probably just the new people I will inform them. Well what good does that do me when for the past 2 weeks I have been given different sizes and charged the same price. So as im reachi g in my... More...
    (Miscellaneous)
    danakhoy's Picture   danakhoy    1 Comments   Comments
  • Always get my order wrong. Always!



    I am becoming convinced drive-thru orders are treated in a very lackluster manner regardless of the Dunkin location (There are many nearby). 4 times in a row now, I have received the wrong iced coffee order. They always read the order back correctly so there is a disconnect somewhere. Sadly, I am sure they realize customers are too lazy to turn around once they realize the order is wrong. If the managers don't care why should the employees? A mistake here and there I can understand, this is ridiculous, and there were many intermittent errors before this latest "streak".... More...
    (Restaurants, Fast Food, Coffee)
    foghorn25's Picture   foghorn25    0 Comments   Comments
  • People At Dunkin Donuts and My Order



    I was going in to get a medium caramel iced coffee and I asked for that and they didn't have any caramel. It was not close to closing and a rush was going to come soon, so I didn't see how they couldn't have any caramel flavoring. I've been there before and they have been rude and they give bad coffees. The person who took my order was very rude and seemed to not care about his job. I was just not pleased with this Dunkin Donuts and I wish they would have a change of management or review the store. More...
    (Restaurants, Fast Food, Coffee)
    mspickles7's Picture   mspickles7    2 Comments   Comments
  • Dunkin donuts purchase.



    Hey its morning and raining I dont know why this girl got an attitude while at work. Her name is Brittenney W, she is African American who gave me the worst service of my life while I popped in to purchase a dozen donuts. She is so mean and even giving me change was like throwing it into my hands, thank goodness I got large hands NO coins fell off!! Her attitude and tone is disgusting, did not even say thank you, then gave me a dirty look as I left the place. My problem is that I could not tell her what kind of donuts I wanted packed in a box at her pace, YET there were no customers in... More...
    (Restaurants, Fast Food, Coffee)
    Rootskuina's Picture   Rootskuina    0 Comments   Comments
  • Dunkin Donuts Frisco Texas



    We had a horrible experience at this store. We got there and everybody was moving super slow while there were several customers. We understand that we might have to wait on a Saturday morning, so were fine with a line and waiting. However, when we got to the front, they were out of almost all of their donuts. We ordered what we wanted (I brought 3 children), and there was only one jelly donut left. This is the one donut my daughter wanted, so she ordered it. I paid for it, along with all of our other donuts, and it was left out of our order. My daughter went back up to the front and told... More...
    (Restaurants, Fast Food, Coffee)
    spawnofsnape's Picture   spawnofsnape    0 Comments   Comments
  • Dunkin donuts....get it together!!



    The difference between Starbucks and dunkin donuts is that Starbucks is pricey BUT they always get it right. With dunkin donuts.... Just pray. I buy on average 4-5 cups of tea from dunkin donuts everyday and everyday they get it wrong. Is it that hard to make a medium hot tea, cream and 3 sugars? I will get a coffee, tea with no cream or without the sugar, or sometimes just cold. It's just pathetic at the level which they get it wrong all the time. Train your stuff, teach them English and better yet clean your stores. They are absolutely disgusting. More...
    (Restaurants, Fast Food, Coffee)
    Laststraw's Picture   Laststraw    0 Comments   Comments
  • Cookie dough?



    I just want to say that the cookie dough ice coffee doesn't even have a hint of cookie dough taste. I dont understand how you can try to achieve this taste and then let this pass the taste test. it tastes like a more bitter regular coffee. i thought they may have messed up my order, but then a couple of friends who have also gotten it, had the same problem. im just saying it doesnt make me think cookie dough at all and it should be revised, renamed, or retracted from the menu because it's really just a lie. More...
    (Restaurants, Fast Food, Coffee)
    jhvryyx486's Picture   jhvryyx486    0 Comments   Comments
  • Worst Dunkin Donuts Ever



    The Styertowne Shopping Center Dunkin Donuts is probably the most horrific DD ever established. They (mainly an incompetent employee named Salim) never gives you the correct amount of change (always short a dollar or two) and cannot even read English (as proven by a coupon I presented to him for a free medium beverage, he couldn't understand a word of it and refused to talk to me, instead pointing me across the room to another [also very rude and incompetent] employee). I have tried numerous times to give this DD a chance, seeing as I work in the Styertowne Plaza and it is a short walk... More...
    (Restaurants, Fast Food, Coffee)
  • Dunkin donuts management



    Went to Dunkin Donuts in On Wapole St. In Norwood Ma today! The Woman manager needs to go back to basics of customer service! Been in restaurant business all my life! Dish washer to head Chef! This woman needs attitude check! Left feeling sad for two well dressed employees! Young woman and young man! Boy if she treats customer like this how does she treat them!! Would not last two days in any restaurant I had say over! What happened to customer always being right!!! Attached to a Shell gas station! Feel sorry for the owners of that gas station as one might believe this woman was their... More...
    (Restaurants, Fast Food, Coffee)
    Cyer's Picture   Cyer    0 Comments   Comments
  • Dunkin Robbin me of my ice cream



    I pulled into the Urbana Dunkin Robbins across from the Lincoln lodge behind two hoodlums on motorcycles. It was 11:01 pm. The online hours stated that this establishment was open until midnight, so I thought we were in the clear by 59 minutes. I had my little brother with me and he had just had his tonsils removed at the hospital next door and ice cream is one of the only food items he can eat. Basically, he was starving and near death. The hoodlums were served their ice cream, but alas when we approached the menu he stated "we are now closed ma'am." First of all, I am a... More...
    (Restaurants, Fast Food, Coffee)
    Carbob's Picture   Carbob    0 Comments   Comments
  • Dunkin donuts, terrible service.



    I went to dunkin donuts in highland on mother day, understanding that they were under staffed, I ordered a iced green tea. Simple one turn knob, 3 times in a row I got 3 black teas, when I went in after my second from the drive threw window I was told that black and green tea look the same, incorrect. I was asked if I wanted to give the cashier my 2 wrong drinks, when I refused the cashier said okay? So I walked away. Terrible service. Learn to read black and green or get a new job. More...
    (Restaurants, Fast Food, Coffee)
    Marystewart's Picture   Marystewart    1 Comments   Comments
  • Dunkin Donuts Parma Ohio Store# 342521



    My friends and I went to dunkin donuts in the evening on 5/3/14. As we were looking at the menu we attempted to order items, each time we tried to order an item we were told they didn't have it even though they were clearly listed on the menu. The staff was rude and ignored us at first when we entered the store. Out of the 7 items we asked for they said they had none. We walked over to the ice cream and pointed out what we wanted from there and stated it looks like you have that so can we have that, finally and in a very rude and nasty manner they slammed around and got what we asked... More...
    (Restaurants, Fast Food, Coffee)
    NDNPRYD77's Picture   NDNPRYD77    0 Comments   Comments
  • Dunkin Donut's new eggs are horrible!



    I already wrote to Dunkin Donuts but I really wish that I could take a public POLL about those new horrible eggs!!! They totally WRECK the sandwich! My picky son was the first to notice the change. He got his bacon egg and cheese sandwich and said, "Eww, this is terrible." We thought it was a fluke. Then, the next time, the same thing. So he said he was never getting an egg sandwich there again. Which is so sad, because it whenever we were on the road, that was basically his only protein food that he liked. Then my husband noticed. I thought they were exaggerating, till... More...
    (Restaurants, Fast Food, Coffee)
    Suzanna's Picture   Suzanna    0 Comments   Comments
  • Dunkin Donuts, Corner of S. Main and Bank Street, Waterbury



    I had an issue with these workers because they didn't know their own menu, ie, certain sandwiches come with hash browns, it says so on the menu. However the young lady at the counter insisted that we had to pay extra for them. The person doing the cooking (read heating) did not know her own menu and didn't seem to want to dare to contradict the young lady at the counter. I complained to corporate headquarters, and then to the store owner who gave me a different story as to why we didn't get our complete order. I also complained to the store manager who in turn gave me yet... More...
    (Restaurants, Fast Food, Coffee)
    JGVM's Picture   JGVM    0 Comments   Comments
  • dunkin donuts 649 n salina st. syracuse ny



    I like walking to your shop every evening to have a cup and check my e-mails etc. Cant you please do something about the music and the employees friends who visit during work hours, for hours, and hang around the counter having loud conversations and yelling out the take out window to people. there is some thing wrong with the music, first it was the same 8 songs for four month, now the volume goes up and down randomly while the songs continually skip. it would be better off. it is annoying to the point of leaving & I see many people do so. With no manager present the employees are... More...
    (Restaurants, Fast Food, Coffee)
    peaceandquiet's Picture   peaceandquiet    1 Comments   Comments
  • Cashier Complaint



    I stopped this morning at the Loundonville, Dunkin Donuts on Albany Shaker Road,I walked up to the cashier she was busy and a young man came over and asked me if he could help me and I said yes thank you I would like a medium hot chocolate and he said whip cream I said yes, he walked away to get it and then the cashier named Eileen (on her tag) said can I help you I said some one has already helped me thanks, she said again can I help you I said no some one is helping me, then she turned her head and laughted. I said what is so funny then another girl walked up and said do you need help and... More...
    (Miscellaneous)
    LindaJG7748's Picture   LindaJG7748    1 Comments   Comments
  • Dunkin Donuts High Prices



    Enough of Dunkin Donuts ... I've broken the habit for good!!! For more than a decade, I had become no less than a daily Dunkin Donut customer (often more than once in a day, simply because I really like their coffee. Now we have Wawa stores opening up everywhere with the best gas prices that can be found locally, but today I finally tried a cup of their regular blend coffee (they must have nearly a dozen blends) and I was amazed at how good their coffee tastes (I mean really good) so from here on out, I am a Wawa Coffee fan and over the course of a month, I'll be saving $15-20... More...
    (Restaurants, Fast Food, Coffee)
    YourLoss's Picture   YourLoss    1 Comments   Comments
  • disappointed



    when ordering my friends and i order, i wanted to try the chicken sandwich that was displayed on the board. The lady taking my order was very rude, she told me that they didn't have tender chicken sandwich then they have cheese or bbq. When i pulled up to the window i was close enough to pay and grab my things but instead she had me pull up to the point she could see my licence for some odd reason then reverse my car, also the people there were giving my friends and i bad looks very unprofessional. the coffee was horrible. I am really shocked considering i am a big dunkin fan always... More...
    (Restaurants, Fast Food, Coffee)
    nicole14xox's Picture   nicole14xox    1 Comments   Comments
  • dunkins dirty



    i go to dunkin donuts on daily basis,on 57th and 2nd ave brooklyn,each day gets worse and worser 1st,tables are always dirty,2nd staff member does garbage,then takes care of customer with out washing hands,then they have all types of nasty street people using the same bathroom the employees use,the staff don't wash there hands when they come out the same bathroom, they have this one staff member,(MALE)that HANDS,FINGERNAILS,CLOTHES AND HAIR,looks like you took him out the garbage can....disgusting More...
    (Miscellaneous)
    jayjay45's Picture   jayjay45    0 Comments   Comments
  • DD, Crestview, Florida, Awful



    I just got back from visiting this DD location and it was a horrible experience. When I tried ordering my coffee, I was told they weren't selling this product today. There were, however, no signs to indicate that. It appeared they decided not to sell this product because it's Valentine's Day and busy. Then when I ordered a donut, I was told they didn't have the type I wanted, despite being able to see said donut in the bin. When I asked the manager that was taking our order what they did have available to purchase, he rolled his eyes at me and then stared off into... More...
    (Restaurants, Fast Food, Coffee)
    sfowler's Picture   sfowler    0 Comments   Comments
  • Disappointed in Selection



    We have always enjoyed donuts from Dunkin Donuts, but today was a disappointment. When we stopped by today, we could not get even half a dozen donuts. One entire shelf was bare, the middle shelf was sparse, and the left shelf was sparse. We went away with two apple fritters (which were very tasty), but could not get half a dozen donuts. We realize there may be times when Dunkin may have several customers at once which would reduce the shelf stock, but we thought Dunkin would be prepared for this. Very disappointed. More...
    (Restaurants, Fast Food, Coffee)
    sandrade's Picture   sandrade    0 Comments   Comments
  • Donut Donuts Diluted Lattes



    I am a daily customer and have been ordering lattes lately. I started with pumpkin and out of 10 orders maybe 2 were good they either forget the flavoring or put so little the latte tastes like warm milk. I switched to caramel almond and it is the same thing. On the rare occasion that I have a good one (which is usually elsewhere) it is very good so like an idiot I keep going daily and ordering one. I just returned home with yet another diluted no taste latte and have now decided I am finished with Dunkin Donuts. More...
    (Restaurants, Fast Food, Coffee)
    chig's Picture   chig    0 Comments   Comments
  • DUMPin Donuts



    WHAT A DUMP! So Valentine's Day is coming up, and I was dying to try Dunkin Donuts' special Valentine donuts. You know, the brownie batter and cookie dough ones that you see advertised everywhere. So I walk into my local Dunkin Donuts store on 18099 S Dixie Hwy and I was hit in the face with a smell that was so strong and smelled like burnt donuts. The revolting smell didn't get in my way, though because I really wanted to try the new donuts. So I walk up to the counter, which looks so bare that I wouldn't be able to order 2 dozen donuts. Almost everything was out of... More...
    (Restaurants, Fast Food, Coffee)
    leelokk's Picture   leelokk    1 Comments   Comments
  • manager



    I work for Dunkin' Donuts, my manager is quick to write some of us quickly yet her favorite few have the run of the store, they can just walk in half hour to an hour late with no consequences. While other people have no choice to stay late. They can stay on the clock and go out to eat or even shopping with the manager and it is OK. I can't report her to her OM or even her GM because they think she is perfect. It is very frustrating for those of us that are hard workers because we do our jobs, and we also do her favorite crew members jobs because they are always huddled in one... More...
    (Restaurants, Fast Food, Coffee)
    acedeco's Picture   acedeco    1 Comments   Comments
  • Blueberry muffins



    The blueberry muffin could have been good if it had not been for so much sugar on top. They should consider putting a streusel on instead. It is a fairly new store and I had not been there yet. The service was lacking. At 8:30 a.m. they are cleaning the latte/cappucino machine. I waited and in the meantime ordered a couple of donuts and a blueberry muffin. I looked in the bag and they had given me a blueberry donut. They corrected it, but acted like it was my fault. Not impressed with the attitude of the staff. More...
    (Restaurants, Fast Food, Coffee)
    Isis's Picture   Isis    0 Comments   Comments
  • My D & D experience



    I had my perfect cup of ice coffee made just right , just the way I like it by that gorgeous African American woman Torrell she made my day ..I was having a bad day and I did not have the time to go to my regular store for my cup of joe . I was waiting to be disappointed . To my surprise the coffee was as good if not better than my regular D&D on the south side ... I think I just may have found me a new store ::) More...
    (Miscellaneous)
    Hello7's Picture   Hello7    0 Comments   Comments
  • Customer Complaint



    The Dunkin Donuts on Route 110 of Farmingdale New York is a nice looking place itself. i have gone there several times at night and i do not like the service and attitude of this one worker. I usually go around after 11 o clock and the one girl thats working late always has a dirty look on her face. She is the black girl, no racism intended, that works and ive caught her myself saying out loud everytime i walk "Why the f**k is he here...he obviously has nothing better to do then come get food this late." She says it to insult me and because she doesnt want to do work. This has... More...
    (Legal Services)
    Cella's Picture   Cella    0 Comments   Comments
  • complaint physical attack



    I was not able to get the location of Saudi franchising from location options listed below. But, I'm sure that my complaint will reach the right people to solve this issue. I'm a customer of Dunkin Donuts since a very long time in Saudi Arabia and every where in the world. few weeks ago I had an incedent with Donkin's shop in Saudi-Khobar-Jesser branch (near King Fahad cause way) I have caought the employee who is working there especially in the morning he is from Bangladish caought STEALLING & CHEATTING a customer about bill he said it's 44 SR and then when the... More...
    (Restaurants, Fast Food, Coffee)

Dunkin Donuts Reviews By Product

 

Dunkin Donuts Comments


Samdog97 says: (3 months ago)
 0
Your hash browns have 6 in a bag, doesn't fill the bag. I'll never order them again. I ordered them well done and they were soggy! Embarrassment to your company. Way too expensive! We purchase doughnuts, breakfast sandwiches, and bagels all the time, never had any issues until today. I am so disappointed. Kim



Messer1 says: (4 months ago)
 0
My husband is an amazing MGR that went from. mcDonalds and went through hamburger university and has business university credits to Dunkin Donuts in FL and the Spanish bitches are sticking together! They don't want to work but they expect to leave when they want and do what they want!!!! My husband feels he has no pull cus he wants to fire them but higher up likes the Latinos and has a bond but they don't want to work!!!! What is there to do! He knows how to run a high valume store as he did in DC but theses Latinos in FL want to run everyone and they treat people like shit!!!



Leche says: (4 months ago)
 0
It's so sad how I'm reading all these post that are complains about the employee of Dunkin Donuts.But yet u go back in and the same rude nasty employee are still there. People must get together and boycott These Dunkin Donuts that they're having problems with! Dunkin Donuts concern is making money. But they need to realize without customers they won't be any money. My complain is that every time I go to different Dunkin Donuts policies and prices are different they charge extra for whipped cream and they charge extra for sugar that's crazyit's never the same price or places!



patriciaN says: (4 months ago)
 0
Sonia
very disappointed
I went to dunkin donuts in Bergen mall(Paramus, NJ) on 4/12/14 around 8:50 and asked for a cappuccino and the girl at the register with an attitude told me: "At this time we don't sell cappuccinos or lattes... the machine is already cleaned. I said, "what time you closed" she said: 9:30PM - so I said you still have some time ...employee said not too late... very rude -she has no idea what custumer service is!



shabnam says: (5 months ago)
 0
come in here to get somthing fast and manager shabnam she is really nice and always good .she help me with my order i love to go this location Grosspoint



soroyal says: (7 months ago)
 0
The coffee is the philadelphia area is TERRIBLE and I am a long time DD coffee drinker. It is watered down and does not taste like coffee at all rather a cup of hot cream with a dash of coffee. I contacted custmer service and Alice Ho said it was the water in philadelphia!! This is absolutely not true and I was shocked by her response. I will NOT be drinking coffe from DD anymore!!!



dmc2563 says: (8 months ago)
 0
Y do sum of your stores never have donuts...Particolarly the store on 67 and 8 street in miami...went to Buy sum as a gifts for n ur se at 11am!!! The store was empty!!! I drive to 87 and west flagler they also had no donuts....are you a donuts shop!!! Mine you when I was leaving t he stores..I was only there for a minute plenty of un happy customers walked away as I had...why would a donuts shop not have donuts....terrible..terrible his is not the first time this happens..its happened to me like four times this past year...terrible his ha is why I am Writing this post...



Lynn01 says: (9 months ago)
 0
I love going to dunkin donuts on mc ride I'm always treated very well by rasha !!!!
I wouldn't go anywhere else for coffee !! She's very polite and kind !!
SHES THE BEST (;



Fun08 says: (1 year ago)
 0
Hey dunkin donuts me and my friends were thinking anyone who are wearing a dunkin donuts shirt and walks into dunkin donuts should get a discount because its free advertisement .



Rabbit1127 says: (1 year ago)
 0
Hi , I frequently go to Dunkin Donuts on Plandome. Rd... Most of the employees are very nice, especially Marliane, the Spanish lady , very very courteous , good, also the Manager. Shaun... Also a very courteous guy working in the evening... But, this woman Name. Aliliea,,, she is horrible,, rude, her mouth is so loud and she does not care about you , the customer ... I stop going there when I see her in there.. Alilliea is not for public. Assistance..... She should not be working in this environment ,,,, Many have talked about her...... There are good friendly people working here, but one or two give the rest a bad name......



Primobabe says: (2 years ago)
 0
When I was a kid, Dunkin Donuts was, well, a doughnut shop. There was a great variety of doughnuts, with a display that took up the entire wall behind the counter. There wasn't just a powdered-sugar grape-jelly doughnut; the same theme came filled with lemon, blueberry, apple, etc. There were both yeast-raised and cake versions of chocolate, with all sorts of different toppings. My personal, all-time favorite doughnut: toasted coconut!

Dunkin Donuts is a good example of a business that loses its roots and ends up with too much width but not enough depth. There are lousy bagels (not kettled, but sprayed with water before baking...yuck), so-so muffins, and dull sandwiches. There are very few doughnuts to be found.



northsyracusegal says: (2 years ago)
 0
Please help remove Briana (manager) from Dunkin Donuts or do not shop at Dunkin' Donuts on Taft Road. All the employees and managers there know that my coffee is made wrong nearly every day. Yesterday, it was made wrong and the manager Briana told me to go somewhere else to get my coffee. I was dumbfounded and told her I cannot believe you are turning a customer away because you can't get my order right (simple- medium iced coffee extra cream, extra sugar, light ice). I asked for contact information for someone above her, which she refused- telling me that there is no one above her. I insisted that since she doesn't own the store, there is higher management. She advised me that this was coming from upper management. I found the number for the exec offices and attempted to contact one of the franchisees (owners) and they weren't in. I reported the incident to the DD 800#, and then I found a cell number to Roy Clark (franchisee). I spoke with him and he referred this to Marcia, a district manager. She called me and told me that Briana, the store manager, said that I show up there WITHOUT the coffee that was made wrong all in an attempt to get free coffee. This is NOT the case! I went there today and Briana is on vacation, but a manager in training is there as was Marcia. I spoke to the manager in training first, and he acknowledged that "we screw up your coffee almost every day" as well as "you circle back around to the drive-through with the coffee that is wrong to have it replaced". I even have this on tape now. He brought Marcia over to talk to me, and repeated for her what he had said- that I am not trying to get free coffee out of nowhere, that I drive back around WITH the coffee that needs to be replaced.
I ask that you call Roy Clark at 315-474-7294 ext 210 and let him know how disgusting it is that the manager Briana is treating a customer this way and that she should indeed be fired for doing so. To tell a customer to shop somewhere else because they can't get an order right, and subsequently lie about the customer is simply unacceptable.



robsgirl says: (3 years ago)
 0
I have just bought my last donut from Dunkin Donuts. They (the suits) raised the prices....AGAIN! The donuts aren't even that good anymore. Also the price on coffee went up greatly too, $9.99 per bag!!! Do the (suits) need another yacht, is that why the prices went up? They need to keep in mind there are other donut shops out there that serve better donuts and coffee. I will never enter a Dunkin Donuts again, my business will be down the road at one of the many (better) donut/coffee houses.



robsgirl says: (3 years ago)
 0
I have just bought my last donut from Dunkin Donuts. They (the suits) raised the prices....AGAIN! The donuts aren't even that good anymore. Also the price on coffee went up greatly too, $9.99 per bag!!! Do the (suits) need another yacht, is that why the prices went up? They need to keep in mind there are other donut shops out there that serve better donuts and coffee. I will never enter a Dunkin Donuts again, my business will be down the road at one of the many (better) donut/coffee houses.



lolmonkeys1234 says: (3 years ago)
 0
they need better servos this the dd on james street syrcause



lolmonkeys1234 says: (3 years ago)
 0
u need to work hard people mark the bags when u put stuff in and then read them what is inside so they can tell u yes or no go it people this is the dunkindonuts on james street syrcause



dani0622 says: (3 years ago)
 0
i went in the dunkin donuts in mount joy, pa tonight for a simple cup of coffee. as i walked in the employee behind the counter simply stared at me as i approached, not saying a word. as i DID approach the counter i asked him if i was supposed to greet him before he acknowledged me. he made a "sheesh" type of noise with his mouth and in his broken english asked me what i wanted. frustrated, i turned around and exiting the store i told him,"nothing from this place, i can guarantee you that," and i left. i will NEVER frequent that duncan donuts as long as i live and will do everything within my power to spread my experience and dissatisfaction with this location.



Lovecoffee says: (3 years ago)
 0
I am so sick of the snotty female employees at the dunkin on Kirkwood highway, Wilmington De. Especially Anadi! She rolls her eyes at me when I come in, (everyday) she acts like anything you order is a hastle to get. It's your job! The guy Nick that works there is friendly and approachable, but the two girls make me not even want to go there. Too many people are unemployed that could do their job with better service. Everyone I have talked to has similar complaints especially about Anadi! Their work ethic is completely unexceptable and would not be stood for in other businesses!



Lovecoffee says: (3 years ago)
 0
I am so sick of the snotty female employees at the dunkin on Kirkwood highway, Wilmington De. Especially Anadi! She rolls her eyes at me when I come in, (everyday) she acts like anything you order is a hastle to get. It's your job! The guy Nick that works there is friendly and approachable, but the two girls make me not even want to go there. Too many people are unemployed that could do their job with better service. Everyone I have talked to has similar complaints especially about Anadi! Their work ethic is completely unexceptable and would not be stood for in other businesses!



ladiej640 says: (4 years ago)
 0
My daughter was fired today after working for Dunkin Donuts for over a year. She was told that it was because she had given away free items. Ok the problem I have is that every employee there does this not just my daughter.I fell as though she should have gotten a reprimand and told that if it happened again she would loose her job...



timmy says: (4 years ago)
 0
I have been working in the downtown area of Auburn New york area for the last 2 weeks. I visited the Dunkin Donuts store located @ 2 East Genesee St. Auburn New York 13021. To my amazement when i asked for a knife to spread my creamcheese on my bagel twist i was informed they didn't have any plastic utensils. I thought the supply simple ran out, when i went the next time and asked for a knife i was again told they didnt have any. When iasked why they didnt have any and what was i to do i was told "use my finger". I was disgusted, irrate and promised myself never to go into another dunkin store.



gj2005 says: (5 years ago)
 0
All dunkin donuts are getting away with simply getting by on their once reputation for making great donuts **on the premises and good coffee. But the quality has gone down, the prices are too high, and most importantly - I've never been to one of their stores that wasn't filthy. Have they ever adopted standards to maintain the floors and tables? The restroom are cleaner and probably pose less of a threat to our health! Would any of us ever eat at home on a dirty table and floors that are simply wet, allowing the existing crumbs to dry and remain? Even the entry/exit doors are dirty. Now that their coffee is sold in grocery stores - I'll pass on eating what amounts to a pig sty. If they valued their customers - they would offer us better than the dirty stores they have everywhere. I live in Sebastian, FL and the turn over of employees is very high. This is a very small town and the business is constant 24/7 - but I've had enough and will not return unless things change for the better.



lolasnoopy says: (5 years ago)
 0
My wife and I arrived early to see a movie and went to DD on lefferts blvd. in Kew Gardens Queens NY to have coffee. I'm diabetic and my wife never uses sugar. I ordered two coffees No Sugar as always. When we sat down and tasted the it I was stunned. It tasted like it was half filled with Sugar! Upset I returned to the counter and told the woman server. She stated quite loudly that was what I ordered. The male server spoke up and said he also heard me order sugar. They lied to the wrong person. I started shouting they are damn liers and I'm diabetic, they tried to get me sick! they continued to argue with me untill I started screaming. The DD staff ane not trained and VERY RUDE. NEVER AGAIN AT DD.



Allenb4 says: (5 years ago)
 0
I picked up 12 Donuts mostly boston creme at your Leo Mall Bustleton Avnue store Phila. to my amazement the donuts were so small and hardly filled that when we bit into the donut we could not taste the creme, we paid $.85 each a real scam on the consumer, my local grocery store has large filled donuts for $.55 each a real bargain, why should we ever go back to this store ?



Allenb4 says: (5 years ago)
 0
I picked up 12 Donuts mostly boston creme at your Leo Mall Bustleton Avnue store Phila. to my amazement the donuts were so small and hardly filled that when we bit into the donut we could not taste the creme, we paid $.85 each a real scam on the consumer, my local grocery store has large filled donuts for $.55 each a real bargain, why should we ever go back to this store ?



MikeinBaltmore says: (5 years ago)
 0
My all time favorite donut was the original dunkin donut with the handle. Can these donuts be still be bought on-line? Might Dunkin Donuts bring their flagship brand, original dunkin donut with the handle and that unigue favor I loved so much back?



disturbed says: (6 years ago)
 0
why did you stop making the original dunkin donuts with the handle for dunking?




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