Dunkin Donuts Reviews and Complaints

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Dunkin Donuts Reviews

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  • Eliot, ME Dunkin Donuts



    This afternoon, my parents and I went to dunkin donuts to get coffee. We are frequent customers of the one located in Eliot, ME, and haven't had a problem with them in a while. Until today. When we pulled up to the window, my mother asked what they had for flavor shots, and he proceeded to tell us and then he asked if we were getting tired of the list yet, in an unprofessional manner. All she was looking for, was something new. I'm unsure of his name, as the worker whom met us at the window, was female. When we received our coffee, mine wasn't full all the way. It was like... More...
    (Restaurants, Fast Food, Coffee)
    Odephris's Picture   Odephris    0 Comments   Comments
  • Dunkin Donuts



    I was at your store in Boardman Ohio this morning and the service was wonderful, the iced coffee was delicious but I also go two donuts. I was eating one on my way to work and was taking forever to get to the cream.... Literally nothing there but a nickle size wide and barly no depth. I chalked it off as a reject and threw all the dough out the window for a bird to enjoy. Now 3 hrs later on my lunch break I go to eat the jelly filled one with anticipation for some filling this time and the sane fricken way. So just incase this is your way of saving money by severely cutting back on your... More...
    (Restaurants, Fast Food, Coffee)
    Lisa40's Picture   Lisa40    0 Comments   Comments
  • Refusal to refund cash after a mistake



    This afternoon, I arrived at my local Dunkin Donuts (6627 Bay Pkwy Brooklyn, New York 11204) to grab a hot coffee with their travel mug. So according to company rules, I'm supposed to get 1.49 refills with the mug, right? Well, they took my mug and filled it up, charging me 2.75 (the regular price of the coffee) instead of the 1.49 i was supposed to be charged. I didn't realize it at first until a few minutes later, when I had already left the store. I went back with the receipt, explaining my situation, but none of the employees would agree to refund my money, even though they... More...
    (Restaurants, Fast Food, Coffee)
  • Bad Service



    This afternoon, I arrived at my local Dunkin Donuts (6627 Bay Pkwy Brooklyn, New York 11204) to grab a hot coffee with their travel mug. So according to company rules, I'm supposed to get 1.49 refills with the mug, right? Well, they took my mug and filled it up, charging me 2.75 (the regular price of the coffee) instead of the 1.49 i was supposed to be charged. I didn't realize it at first until a few minutes later, when I had already left the store. I went back with the receipt, explaining my situation, but none of the employees would agree to refund my money, even though they... More...
    (Restaurants, Fast Food, Coffee)
    Armadillos's Picture   Armadillos    0 Comments   Comments
  • Tired of waiting



    This is the only DD that has ever kept me waiting......every single time!! I have been to many DD, why does a bagel with cream cheese take so long to make, and when I ask for it "not toasted", undoubtedly it ALWAYS comes back toasted. And how do you not have flat bread, it was only 12:30pm on a Saturday. I really prefer DD coffee and bagels to all others, but I can't deal with a 10-15 minute wait for my food. More...
    (Restaurants, Fast Food, Coffee)
    Edward1234's Picture   Edward1234    0 Comments   Comments
  • worst coffee and even worse customer service



    DD location 801 E Dundee Rd Palatine, IL, 60074 I have been going to this place for 5 years. Today was worst possible experience. The drive thru person in charge (looks like an Indian guy in 30s) put too much milk in my coffee and kept arguing that this is the new norm and I should tell him to put less milk next time. Not even once he offered to make it right. He was rude and curt. I had to go in the store and requested him to fix it which he did but still very indifferent attitude as if he was doing a huge favor. I will reconsider giving my business to someone else after this. This is the... More...
    (Restaurants, Fast Food, Coffee)
    coffeebuff's Picture   coffeebuff    0 Comments   Comments
  • very poor supervision and customer service



    I went to a Dunkin Donuts near my job thinking I will be in and out and satisfied. Let me say that I never go to Dunkin Donuts and plan to never go again. The cashier was very rude. Rolling her eyes at customers, yelling to other co workers with customers in the store and when I came in there was no one at the cash register to take care of clients! When it was finally my turn, I said thank you for my change and the cashier did not even say you're welcome or have a nice day. The topping on my cake was that there was a couple before me who ordered the same thing I did and then some, took... More...
    (Restaurants, Fast Food, Coffee)
    Karmatoris's Picture   Karmatoris    0 Comments   Comments
  • Dunkin Donuts at Honey Farms Gas Station in Orange MA



    I usually get fabulous service from the two Dunkin Donuts drive thru windows I frequent the most. Those 2 are; Hannaford Plaza in Athol, MA and the one on route 2 near Gill, MA. The only problem I have with them is, I must keep reminding them to charge me for the extra turbo boost I usually order. The definition of insanity is, doing the same thing over and over again and expecting a different result. So, expecting to get the coffee I order from the Dunkin Donuts on the Daniel Shays HWY in Orange in the Honey farm convenient store makes me insane. I have complained in a more or... More...
    (Restaurants, Fast Food, Coffee)
    Wunda's Picture   Wunda    0 Comments   Comments
  • Awful Service at Dunkin Drive Thru



    More than two times now going through a specific drive thru they are notorious for either a) not listening b) being rude c) messing up the order d) over charging. On one occasion when the lady did not hear me, as I politely repeated it back and she repeated it correctly to me, the order was still messed up and as I was reaching for the change (I planned to tip a dollar instead of the coins prior to realizing their mistake) the cashier dropped the coins out the window and simply replied "oops" in a snobby way as if on purpose for her jumping to a conclusion of me not tipping. I... More...
    (Restaurants, Fast Food, Coffee)
    123450's Picture   123450    0 Comments   Comments
  • Dunkin Donuts associates



    Where did all of the good employees go? Seriously, ever since you guys got this new manager, the attitude there has gone down the drain, and it's beginning to get ridiculous. If you're going to reprimand an employee, you don't yell at them in front of a line of customers. And what's the deal with all of the flies and gnats? I can understand that around this time of year, the bugs are bad, but come on, shouldn't that count off on a health inspection or something? More...
    (Restaurants, Fast Food, Coffee)
    Stevemorris's Picture   Stevemorris    0 Comments   Comments
  • Dunkin Donuts nasty hot coffee



    I go to DD every morning before work. I normally get a sandwich or bagel and an iced coffee. Since summer is over and the mornings have been cooler i switched to hot coffee. the first one i got it was okay, had a burnt taste to it but i was able to choke it down. Today's coffee was AWFUL! It tasted totally burnt. no matter the amount of creamer or sugar could fix it. i was so upset because i work a 10 hour shift and than go to another job for 5 more hours so i'm always tired and i rely on my coffee to taste good, not repulsive. More...
    (Restaurants, Fast Food, Coffee)
  • dissatisfied with flavored coffee



    i AM A FAITHFUL dd CUSTOMER DAILY SOMETIMES TWICE. i REC'D 150.00 WOTH OF CARDS FOR CHRISTMAS AND 75,00 FOR MY B-DAY. MY COMPLAINT IS THIS--THEY NEVER TASTE THE WAY THE FLAVOR IS--SOME ARE BLAD(HOT WATER AND SOME TOO SWEEA0 i enjoy coff but am tired of not getting what I ordered. I have complained to the mgs"SORRY' they shouks have a measured amy so they all are the same cot leave ot to the dispenser.i will probably go mc donalsd and sace some mony-- the sstore in question is kidder st in wwilkes-barre. pa 18705 joan pisack 570-2245-077 More...
    (Restaurants, Fast Food, Coffee)
    joanpisack44's Picture   joanpisack44    0 Comments   Comments
  • Horrible Customer Service



    I wanted to tell you about the most horrible customer service incidents at this one store I have experienced. I have been a customer of Dunkin Donuts store #349102 since they first opened. I have always went there everyday religiously. The other day I went into the store and asked for an Iced Apple Cider. They were making my drink and I asked for less ice. The manger told me we cannot do that because i'll change the taste of the drink, but I told him, "I wanted it that way." He argued but eventually told them to make it, the way I wanted. I then proceeded to leave the store,... More...
    (Restaurants, Fast Food, Coffee)
    wescravn's Picture   wescravn    0 Comments   Comments
  • Terrible customer service



    I went to the Key West location around 7:30 in the morning. I expected it to be busy, however, they are never properly staffed and the people that were there worked extremely slow. When i finally got to the register the cashier was in training with no one there to help her and she looked as if she needed glasses because she kept squinting her eyes and pulling her head closer to the screen. She didn't know the menu at all so I had to go call someone else to take my order. She had the nerve to try and catch an attitude about it. People were so upset about the wait time and rudeness of... More...
    (Restaurants, Fast Food, Coffee)
    Ack1n5's Picture   Ack1n5    0 Comments   Comments
  • False Advertising



    I have already called the customer service line twice which accomplished nothing. The first time I called I was told they would forward the feedback and have the owner give me a call since this is a franchise. That was over a week ago and I still haven't heard from him. It is obvious that this owner doesn't need to be bothered by customers complaining. Today when I called I was told the same thing. This store is located in a Mobil station in Riverview Fl. This was my complaint. Every time I go into this store they are out of lots of product. Nine times out of ten they are out of... More...
    (Advertising)
    delota's Picture   delota    0 Comments   Comments
  • RUDE service EVER!



    **Before I write this review let this be known to you that I have been to Dunkin Donuts several times before.So, I go to this Dunkin Donut at Philly airport and order for a coffee and Donut. Lady at the counter was sweet but the guy assisting her seemed to have a problem with us. The moment our order comes I POLITELY ask to warm the Donut a bit (which I always POLITELY ask at all Dunkin Donuts, and they do it for me) But this guy says they don't do it in a RUDE way. We take our food and go. Later I still go over to the lady and again request in a POLITE way to warm the donut. And she... More...
    (Restaurants, Fast Food, Coffee)
    Minakshi's Picture   Minakshi    0 Comments   Comments
  • Discrimanation against Pregnant women



    I was hire by Dunkin Donut located at 178 Rt. 70 Medford, NJ 08055 I asked the manager if I can leave to attend my family member due to a emergency situation an I had. I would have to leave to go to Florida because I had a family emergency. I asked the manager when I came back if I would still have my job back and she said yes. After my return I came to ask for my job back and she agreed to hire me back. But when I made her aware of that I was three weeks pregnant, She said "Oh no please, no way am I hiring a pregnant lady because it is too much because they are always tired and sick... More...
    (Restaurants, Fast Food, Coffee)
  • AWFUL



    Okay so I went to Dunkin Donuts on Coggshall street in Fairhaven Massachusetts and had the rudest woman with awful eyeliner and tattoos and she was so bad. She screwed up my coffee and put WAY too much mocha in it so it wasn't even drinkable! And the cheddar cheese bagel twists were cold soggy and gross and I had to pay a dollar for cold hard cream cheese which I wouldn't even move it was like frozen. Dunkin donuts you've just lost so many customers I am NEVER coming here again. And the music sucks more dick than I do More...
    (Restaurants, Fast Food, Coffee)
    Nalalizzy's Picture   Nalalizzy    0 Comments   Comments
  • Nearly died because of dunkin



    On multiple occasions, dunkin donut employees from across the country make the same mistakes. I am sensitive to caffeine and I have strong reactions upon having them. I like my tea decaffeinated although they are not 100% caffeine free. There are approximately 9/10 chances that I would order a decaf tea and would get the plain black one. First few times I didn't check the tea bag label because they were immerged in the tea and I nearly died on multiple occasions from caffeine reaction. This mistake occurred on multiple stores across the state. And other minor orders, whatever it may... More...
    (Restaurants, Fast Food, Coffee)
    Jongsoo's Picture   Jongsoo    0 Comments   Comments
  • Dunkin Donuts - soggy glazed donuts



    A doughnut should have a crisp outside and a soft inside. I just received 3 glazed chocolate doughnuts that are very soggy as if they had been marinated in the glaze. The outside was just sticky as the glaze wasn't even visible. It had soaked its way into the doughnut. The result is a sticky, soggy, disgusting lump of dough that happens to be round with a hole in the middle. I couldn't eat them. My trash can may have enjoyed them. I might as well as simply thrown my money out of the car window. Just awful. More...
    (Restaurants, Fast Food, Coffee)
    dirigo9871's Picture   dirigo9871    0 Comments   Comments
  • Bad cashier worker



    I have a card that I buy 6 Donuts and get 6 free. I told the cashier I wanted 1 dozen donuts but she puts down 1 dozen plus the 6 by 6. She make me pay first before I got anything! Then I told her i didn't want the 1 dozen I just wanted the 6 by 6. She was trying to MAKE ME take the dozen or just leave with the 6 by 6. She told me she couldn't open the cash register to give me my $7.99 back . Then I told her to get the guy in the back that would understand me cuz he was American. She grabbed my card out of my hand and asking me if it was mine and when it expired then she... More...
    (Restaurants, Fast Food, Coffee)
    Goldeneagle55's Picture   Goldeneagle55    0 Comments   Comments
  • refused cancer patient service 511 market st wilmington nc.



    This dunkin donuts has refused to serve a cancer patient because they were to busy putting donuts on a tray and left the customers to nothing...... We got there at about 10:30 pm the store was closed i was burning up after radiation and needed something cold to drink. the store was closed but the drive thru is open 24 hrs. we went thru the drive thru and noticed 2 people inside putting donuts on the trays i knocked on the window she looked up and kept putting donuts on the trays next i used the box under the window and said hey can i be helped please im a cancer patient and need something... More...
    (Restaurants, Fast Food, Coffee)
    b2ux's Picture   b2ux    0 Comments   Comments
  • Complaint



    At Dunkin Donuts located 0n RTE 6 Danbury, CT (across from Walmart),we witnessed a young employee be yelled at and called names in front of several customers. The employee was new at the job, and just learning. This behavior was disturbing and uncalled for. Everyone needs time to learn. Very disappointed with this. Will find somewhere else to get our coffee. More...
    (Restaurants, Fast Food, Coffee)
    myra's Picture   myra    0 Comments   Comments

Dunkin Donuts Reviews By Product

 

Dunkin Donuts Comments


tatertot12345 says: (2 months ago)
 0
This is in reference to East Lake Dunkin Donuts PC #351158 McDonough GA It is my understanding the employees are not washing their hands or wearing any covering on their heads or wearing gloves when handling food. The rear of the store has trash all over the ground and apparently drawing rats ! I also have been told the employees have been abusive toward customers including cursing them. What is amazing they even cursed a pastor when he invited them to visit his church. Several of the employees in particular a very large black female and a very large white female have attitude issues and are very unfriendly toward customers. The business at this store appears to be rapidly dropping off. I recently learned this store also is in code violations with Henry County Fire Officials for a recent inspection. The manager at this store is a joke and apparently spends a lot of time with other employees in a back room playing and laughing. I am going to contact the Henry County Health Department and the Environmental Agency concerning this store location



unmeasured210 says: (2 months ago)
 0
Dunkin donut on 210th near Montefiore (Bronx) is the absolute worst!! They never have bagels or anything and what they do serve is god-awful. please close them down.



martyamato says: (7 months ago)
 0
Clark, new jersey store.
Terrible cup of coffee in the early morning. Wish there was a Starbucks in the area . Will never go to Dunkin again……………………………………….



Samdog97 says: (10 months ago)
 0
Your hash browns have 6 in a bag, doesn't fill the bag. I'll never order them again. I ordered them well done and they were soggy! Embarrassment to your company. Way too expensive! We purchase doughnuts, breakfast sandwiches, and bagels all the time, never had any issues until today. I am so disappointed. Kim



Messer1 says: (11 months ago)
 0
My husband is an amazing MGR that went from. mcDonalds and went through hamburger university and has business university credits to Dunkin Donuts in FL and the Spanish bitches are sticking together! They don't want to work but they expect to leave when they want and do what they want!!!! My husband feels he has no pull cus he wants to fire them but higher up likes the Latinos and has a bond but they don't want to work!!!! What is there to do! He knows how to run a high valume store as he did in DC but theses Latinos in FL want to run everyone and they treat people like shit!!!



Leche says: (11 months ago)
 0
It's so sad how I'm reading all these post that are complains about the employee of Dunkin Donuts.But yet u go back in and the same rude nasty employee are still there. People must get together and boycott These Dunkin Donuts that they're having problems with! Dunkin Donuts concern is making money. But they need to realize without customers they won't be any money. My complain is that every time I go to different Dunkin Donuts policies and prices are different they charge extra for whipped cream and they charge extra for sugar that's crazyit's never the same price or places!



patriciaN says: (12 months ago)
 0
Sonia
very disappointed
I went to dunkin donuts in Bergen mall(Paramus, NJ) on 4/12/14 around 8:50 and asked for a cappuccino and the girl at the register with an attitude told me: "At this time we don't sell cappuccinos or lattes... the machine is already cleaned. I said, "what time you closed" she said: 9:30PM - so I said you still have some time ...employee said not too late... very rude -she has no idea what custumer service is!



shabnam says: (12 months ago)
 0
come in here to get somthing fast and manager shabnam she is really nice and always good .she help me with my order i love to go this location Grosspoint



soroyal says: (1 year ago)
 0
The coffee is the philadelphia area is TERRIBLE and I am a long time DD coffee drinker. It is watered down and does not taste like coffee at all rather a cup of hot cream with a dash of coffee. I contacted custmer service and Alice Ho said it was the water in philadelphia!! This is absolutely not true and I was shocked by her response. I will NOT be drinking coffe from DD anymore!!!



dmc2563 says: (1 year ago)
 0
Y do sum of your stores never have donuts...Particolarly the store on 67 and 8 street in miami...went to Buy sum as a gifts for n ur se at 11am!!! The store was empty!!! I drive to 87 and west flagler they also had no donuts....are you a donuts shop!!! Mine you when I was leaving t he stores..I was only there for a minute plenty of un happy customers walked away as I had...why would a donuts shop not have donuts....terrible..terrible his is not the first time this happens..its happened to me like four times this past year...terrible his ha is why I am Writing this post...



Lynn01 says: (1 year ago)
 0
I love going to dunkin donuts on mc ride I'm always treated very well by rasha !!!!
I wouldn't go anywhere else for coffee !! She's very polite and kind !!
SHES THE BEST (;



Fun08 says: (2 years ago)
 0
Hey dunkin donuts me and my friends were thinking anyone who are wearing a dunkin donuts shirt and walks into dunkin donuts should get a discount because its free advertisement .



Rabbit1127 says: (2 years ago)
 0
Hi , I frequently go to Dunkin Donuts on Plandome. Rd... Most of the employees are very nice, especially Marliane, the Spanish lady , very very courteous , good, also the Manager. Shaun... Also a very courteous guy working in the evening... But, this woman Name. Aliliea,,, she is horrible,, rude, her mouth is so loud and she does not care about you , the customer ... I stop going there when I see her in there.. Alilliea is not for public. Assistance..... She should not be working in this environment ,,,, Many have talked about her...... There are good friendly people working here, but one or two give the rest a bad name......



Primobabe says: (2 years ago)
 0
When I was a kid, Dunkin Donuts was, well, a doughnut shop. There was a great variety of doughnuts, with a display that took up the entire wall behind the counter. There wasn't just a powdered-sugar grape-jelly doughnut; the same theme came filled with lemon, blueberry, apple, etc. There were both yeast-raised and cake versions of chocolate, with all sorts of different toppings. My personal, all-time favorite doughnut: toasted coconut!

Dunkin Donuts is a good example of a business that loses its roots and ends up with too much width but not enough depth. There are lousy bagels (not kettled, but sprayed with water before baking...yuck), so-so muffins, and dull sandwiches. There are very few doughnuts to be found.



northsyracusegal says: (3 years ago)
 0
Please help remove Briana (manager) from Dunkin Donuts or do not shop at Dunkin' Donuts on Taft Road. All the employees and managers there know that my coffee is made wrong nearly every day. Yesterday, it was made wrong and the manager Briana told me to go somewhere else to get my coffee. I was dumbfounded and told her I cannot believe you are turning a customer away because you can't get my order right (simple- medium iced coffee extra cream, extra sugar, light ice). I asked for contact information for someone above her, which she refused- telling me that there is no one above her. I insisted that since she doesn't own the store, there is higher management. She advised me that this was coming from upper management. I found the number for the exec offices and attempted to contact one of the franchisees (owners) and they weren't in. I reported the incident to the DD 800#, and then I found a cell number to Roy Clark (franchisee). I spoke with him and he referred this to Marcia, a district manager. She called me and told me that Briana, the store manager, said that I show up there WITHOUT the coffee that was made wrong all in an attempt to get free coffee. This is NOT the case! I went there today and Briana is on vacation, but a manager in training is there as was Marcia. I spoke to the manager in training first, and he acknowledged that "we screw up your coffee almost every day" as well as "you circle back around to the drive-through with the coffee that is wrong to have it replaced". I even have this on tape now. He brought Marcia over to talk to me, and repeated for her what he had said- that I am not trying to get free coffee out of nowhere, that I drive back around WITH the coffee that needs to be replaced.
I ask that you call Roy Clark at 315-474-7294 ext 210 and let him know how disgusting it is that the manager Briana is treating a customer this way and that she should indeed be fired for doing so. To tell a customer to shop somewhere else because they can't get an order right, and subsequently lie about the customer is simply unacceptable.



robsgirl says: (3 years ago)
 0
I have just bought my last donut from Dunkin Donuts. They (the suits) raised the prices....AGAIN! The donuts aren't even that good anymore. Also the price on coffee went up greatly too, $9.99 per bag!!! Do the (suits) need another yacht, is that why the prices went up? They need to keep in mind there are other donut shops out there that serve better donuts and coffee. I will never enter a Dunkin Donuts again, my business will be down the road at one of the many (better) donut/coffee houses.



robsgirl says: (3 years ago)
 0
I have just bought my last donut from Dunkin Donuts. They (the suits) raised the prices....AGAIN! The donuts aren't even that good anymore. Also the price on coffee went up greatly too, $9.99 per bag!!! Do the (suits) need another yacht, is that why the prices went up? They need to keep in mind there are other donut shops out there that serve better donuts and coffee. I will never enter a Dunkin Donuts again, my business will be down the road at one of the many (better) donut/coffee houses.



lolmonkeys1234 says: (3 years ago)
 0
they need better servos this the dd on james street syrcause



lolmonkeys1234 says: (3 years ago)
 0
u need to work hard people mark the bags when u put stuff in and then read them what is inside so they can tell u yes or no go it people this is the dunkindonuts on james street syrcause



dani0622 says: (3 years ago)
 0
i went in the dunkin donuts in mount joy, pa tonight for a simple cup of coffee. as i walked in the employee behind the counter simply stared at me as i approached, not saying a word. as i DID approach the counter i asked him if i was supposed to greet him before he acknowledged me. he made a "sheesh" type of noise with his mouth and in his broken english asked me what i wanted. frustrated, i turned around and exiting the store i told him,"nothing from this place, i can guarantee you that," and i left. i will NEVER frequent that duncan donuts as long as i live and will do everything within my power to spread my experience and dissatisfaction with this location.



Lovecoffee says: (4 years ago)
 0
I am so sick of the snotty female employees at the dunkin on Kirkwood highway, Wilmington De. Especially Anadi! She rolls her eyes at me when I come in, (everyday) she acts like anything you order is a hastle to get. It's your job! The guy Nick that works there is friendly and approachable, but the two girls make me not even want to go there. Too many people are unemployed that could do their job with better service. Everyone I have talked to has similar complaints especially about Anadi! Their work ethic is completely unexceptable and would not be stood for in other businesses!



Lovecoffee says: (4 years ago)
 0
I am so sick of the snotty female employees at the dunkin on Kirkwood highway, Wilmington De. Especially Anadi! She rolls her eyes at me when I come in, (everyday) she acts like anything you order is a hastle to get. It's your job! The guy Nick that works there is friendly and approachable, but the two girls make me not even want to go there. Too many people are unemployed that could do their job with better service. Everyone I have talked to has similar complaints especially about Anadi! Their work ethic is completely unexceptable and would not be stood for in other businesses!



ladiej640 says: (4 years ago)
 0
My daughter was fired today after working for Dunkin Donuts for over a year. She was told that it was because she had given away free items. Ok the problem I have is that every employee there does this not just my daughter.I fell as though she should have gotten a reprimand and told that if it happened again she would loose her job...



timmy says: (5 years ago)
 0
I have been working in the downtown area of Auburn New york area for the last 2 weeks. I visited the Dunkin Donuts store located @ 2 East Genesee St. Auburn New York 13021. To my amazement when i asked for a knife to spread my creamcheese on my bagel twist i was informed they didn't have any plastic utensils. I thought the supply simple ran out, when i went the next time and asked for a knife i was again told they didnt have any. When iasked why they didnt have any and what was i to do i was told "use my finger". I was disgusted, irrate and promised myself never to go into another dunkin store.



gj2005 says: (6 years ago)
 0
All dunkin donuts are getting away with simply getting by on their once reputation for making great donuts **on the premises and good coffee. But the quality has gone down, the prices are too high, and most importantly - I've never been to one of their stores that wasn't filthy. Have they ever adopted standards to maintain the floors and tables? The restroom are cleaner and probably pose less of a threat to our health! Would any of us ever eat at home on a dirty table and floors that are simply wet, allowing the existing crumbs to dry and remain? Even the entry/exit doors are dirty. Now that their coffee is sold in grocery stores - I'll pass on eating what amounts to a pig sty. If they valued their customers - they would offer us better than the dirty stores they have everywhere. I live in Sebastian, FL and the turn over of employees is very high. This is a very small town and the business is constant 24/7 - but I've had enough and will not return unless things change for the better.



lolasnoopy says: (6 years ago)
 0
My wife and I arrived early to see a movie and went to DD on lefferts blvd. in Kew Gardens Queens NY to have coffee. I'm diabetic and my wife never uses sugar. I ordered two coffees No Sugar as always. When we sat down and tasted the it I was stunned. It tasted like it was half filled with Sugar! Upset I returned to the counter and told the woman server. She stated quite loudly that was what I ordered. The male server spoke up and said he also heard me order sugar. They lied to the wrong person. I started shouting they are damn liers and I'm diabetic, they tried to get me sick! they continued to argue with me untill I started screaming. The DD staff ane not trained and VERY RUDE. NEVER AGAIN AT DD.



Allenb4 says: (6 years ago)
 0
I picked up 12 Donuts mostly boston creme at your Leo Mall Bustleton Avnue store Phila. to my amazement the donuts were so small and hardly filled that when we bit into the donut we could not taste the creme, we paid $.85 each a real scam on the consumer, my local grocery store has large filled donuts for $.55 each a real bargain, why should we ever go back to this store ?



Allenb4 says: (6 years ago)
 0
I picked up 12 Donuts mostly boston creme at your Leo Mall Bustleton Avnue store Phila. to my amazement the donuts were so small and hardly filled that when we bit into the donut we could not taste the creme, we paid $.85 each a real scam on the consumer, my local grocery store has large filled donuts for $.55 each a real bargain, why should we ever go back to this store ?



MikeinBaltmore says: (6 years ago)
 0
My all time favorite donut was the original dunkin donut with the handle. Can these donuts be still be bought on-line? Might Dunkin Donuts bring their flagship brand, original dunkin donut with the handle and that unigue favor I loved so much back?



disturbed says: (6 years ago)
 0
why did you stop making the original dunkin donuts with the handle for dunking?




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