Dunkin Donuts Reviews and Complaints

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Dunkin Donuts Reviews

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  • Dunkin Donuts, Corner of S. Main and Bank Street, Waterbury



    I had an issue with these workers because they didn't know their own menu, ie, certain sandwiches come with hash browns, it says so on the menu. However the young lady at the counter insisted that we had to pay extra for them. The person doing the cooking (read heating) did not know her own menu and didn't seem to want to dare to contradict the young lady at the counter. I complained to corporate headquarters, and then to the store owner who gave me a different story as to why we didn't get our complete order. I also complained to the store manager who in turn gave me yet... More...
    (Restaurants, Fast Food, Coffee)
    JGVM's Picture   JGVM    0 Comments   Comments
  • dunkin donuts 649 n salina st. syracuse ny



    I like walking to your shop every evening to have a cup and check my e-mails etc. Cant you please do something about the music and the employees friends who visit during work hours, for hours, and hang around the counter having loud conversations and yelling out the take out window to people. there is some thing wrong with the music, first it was the same 8 songs for four month, now the volume goes up and down randomly while the songs continually skip. it would be better off. it is annoying to the point of leaving & I see many people do so. With no manager present the employees are... More...
    (Restaurants, Fast Food, Coffee)
    peaceandquiet's Picture   peaceandquiet    1 Comments   Comments
  • Cashier Complaint



    I stopped this morning at the Loundonville, Dunkin Donuts on Albany Shaker Road,I walked up to the cashier she was busy and a young man came over and asked me if he could help me and I said yes thank you I would like a medium hot chocolate and he said whip cream I said yes, he walked away to get it and then the cashier named Eileen (on her tag) said can I help you I said some one has already helped me thanks, she said again can I help you I said no some one is helping me, then she turned her head and laughted. I said what is so funny then another girl walked up and said do you need help and... More...
    (Miscellaneous)
    LindaJG7748's Picture   LindaJG7748    1 Comments   Comments
  • Dunkin Donuts High Prices



    Enough of Dunkin Donuts ... I've broken the habit for good!!! For more than a decade, I had become no less than a daily Dunkin Donut customer (often more than once in a day, simply because I really like their coffee. Now we have Wawa stores opening up everywhere with the best gas prices that can be found locally, but today I finally tried a cup of their regular blend coffee (they must have nearly a dozen blends) and I was amazed at how good their coffee tastes (I mean really good) so from here on out, I am a Wawa Coffee fan and over the course of a month, I'll be saving $15-20... More...
    (Restaurants, Fast Food, Coffee)
    YourLoss's Picture   YourLoss    1 Comments   Comments
  • disappointed



    when ordering my friends and i order, i wanted to try the chicken sandwich that was displayed on the board. The lady taking my order was very rude, she told me that they didn't have tender chicken sandwich then they have cheese or bbq. When i pulled up to the window i was close enough to pay and grab my things but instead she had me pull up to the point she could see my licence for some odd reason then reverse my car, also the people there were giving my friends and i bad looks very unprofessional. the coffee was horrible. I am really shocked considering i am a big dunkin fan always... More...
    (Restaurants, Fast Food, Coffee)
    nicole14xox's Picture   nicole14xox    1 Comments   Comments
  • dunkins dirty



    i go to dunkin donuts on daily basis,on 57th and 2nd ave brooklyn,each day gets worse and worser 1st,tables are always dirty,2nd staff member does garbage,then takes care of customer with out washing hands,then they have all types of nasty street people using the same bathroom the employees use,the staff don't wash there hands when they come out the same bathroom, they have this one staff member,(MALE)that HANDS,FINGERNAILS,CLOTHES AND HAIR,looks like you took him out the garbage can....disgusting More...
    (Miscellaneous)
    jayjay45's Picture   jayjay45    0 Comments   Comments
  • DD, Crestview, Florida, Awful



    I just got back from visiting this DD location and it was a horrible experience. When I tried ordering my coffee, I was told they weren't selling this product today. There were, however, no signs to indicate that. It appeared they decided not to sell this product because it's Valentine's Day and busy. Then when I ordered a donut, I was told they didn't have the type I wanted, despite being able to see said donut in the bin. When I asked the manager that was taking our order what they did have available to purchase, he rolled his eyes at me and then stared off into... More...
    (Restaurants, Fast Food, Coffee)
    sfowler's Picture   sfowler    0 Comments   Comments
  • Disappointed in Selection



    We have always enjoyed donuts from Dunkin Donuts, but today was a disappointment. When we stopped by today, we could not get even half a dozen donuts. One entire shelf was bare, the middle shelf was sparse, and the left shelf was sparse. We went away with two apple fritters (which were very tasty), but could not get half a dozen donuts. We realize there may be times when Dunkin may have several customers at once which would reduce the shelf stock, but we thought Dunkin would be prepared for this. Very disappointed. More...
    (Restaurants, Fast Food, Coffee)
    sandrade's Picture   sandrade    0 Comments   Comments
  • Donut Donuts Diluted Lattes



    I am a daily customer and have been ordering lattes lately. I started with pumpkin and out of 10 orders maybe 2 were good they either forget the flavoring or put so little the latte tastes like warm milk. I switched to caramel almond and it is the same thing. On the rare occasion that I have a good one (which is usually elsewhere) it is very good so like an idiot I keep going daily and ordering one. I just returned home with yet another diluted no taste latte and have now decided I am finished with Dunkin Donuts. More...
    (Restaurants, Fast Food, Coffee)
    chig's Picture   chig    0 Comments   Comments
  • DUMPin Donuts



    WHAT A DUMP! So Valentine's Day is coming up, and I was dying to try Dunkin Donuts' special Valentine donuts. You know, the brownie batter and cookie dough ones that you see advertised everywhere. So I walk into my local Dunkin Donuts store on 18099 S Dixie Hwy and I was hit in the face with a smell that was so strong and smelled like burnt donuts. The revolting smell didn't get in my way, though because I really wanted to try the new donuts. So I walk up to the counter, which looks so bare that I wouldn't be able to order 2 dozen donuts. Almost everything was out of... More...
    (Restaurants, Fast Food, Coffee)
    leelokk's Picture   leelokk    1 Comments   Comments
  • manager



    I work for Dunkin' Donuts, my manager is quick to write some of us quickly yet her favorite few have the run of the store, they can just walk in half hour to an hour late with no consequences. While other people have no choice to stay late. They can stay on the clock and go out to eat or even shopping with the manager and it is OK. I can't report her to her OM or even her GM because they think she is perfect. It is very frustrating for those of us that are hard workers because we do our jobs, and we also do her favorite crew members jobs because they are always huddled in one... More...
    (Restaurants, Fast Food, Coffee)
    acedeco's Picture   acedeco    0 Comments   Comments
  • Blueberry muffins



    The blueberry muffin could have been good if it had not been for so much sugar on top. They should consider putting a streusel on instead. It is a fairly new store and I had not been there yet. The service was lacking. At 8:30 a.m. they are cleaning the latte/cappucino machine. I waited and in the meantime ordered a couple of donuts and a blueberry muffin. I looked in the bag and they had given me a blueberry donut. They corrected it, but acted like it was my fault. Not impressed with the attitude of the staff. More...
    (Restaurants, Fast Food, Coffee)
    Isis's Picture   Isis    0 Comments   Comments
  • My D & D experience



    I had my perfect cup of ice coffee made just right , just the way I like it by that gorgeous African American woman Torrell she made my day ..I was having a bad day and I did not have the time to go to my regular store for my cup of joe . I was waiting to be disappointed . To my surprise the coffee was as good if not better than my regular D&D on the south side ... I think I just may have found me a new store ::) More...
    (Miscellaneous)
    Hello7's Picture   Hello7    0 Comments   Comments
  • Customer Complaint



    The Dunkin Donuts on Route 110 of Farmingdale New York is a nice looking place itself. i have gone there several times at night and i do not like the service and attitude of this one worker. I usually go around after 11 o clock and the one girl thats working late always has a dirty look on her face. She is the black girl, no racism intended, that works and ive caught her myself saying out loud everytime i walk "Why the f**k is he here...he obviously has nothing better to do then come get food this late." She says it to insult me and because she doesnt want to do work. This has... More...
    (Legal Services)
    Cella's Picture   Cella    0 Comments   Comments
  • complaint physical attack



    I was not able to get the location of Saudi franchising from location options listed below. But, I'm sure that my complaint will reach the right people to solve this issue. I'm a customer of Dunkin Donuts since a very long time in Saudi Arabia and every where in the world. few weeks ago I had an incedent with Donkin's shop in Saudi-Khobar-Jesser branch (near King Fahad cause way) I have caought the employee who is working there especially in the morning he is from Bangladish caought STEALLING & CHEATTING a customer about bill he said it's 44 SR and then when the... More...
    (Restaurants, Fast Food, Coffee)
  • They Treat their workers terribly- 109 East st Pawtucket, RI



    I recently worked for Dunkin Donuts, 109 East st in Pawtucket, RI. I was employed for about 7 months. About 4 months after I started. Money started missing from my drawer. My manager told me it kept being short 19-29 dollars. Every week it was the same thing. Money missing...so I told him watch the cameras as proof I did nothing wrong and had NOTHING to do with the money missing. A few months later, a woman working the overnight shift found the missing money stuck behind the drawer. Did I get an apology from them? Of course not. So now a few weeks pass I go in to get my check. My check... More...
    (Restaurants, Fast Food, Coffee)
    Emilyk9's Picture   Emilyk9    0 Comments   Comments
  • Employee would not serve our family



    Our family went to dunkin dounuts in chester ny on 12/28 at 10:30 pm. There were two female employees were smoking outside behind the drive thru. I never take the time to do these but it was so rude , I was completely false accused and was embarrassed in front of my ten year old child. I waited to pass these two smoking employees to spit and we pulled up to pickup our waiting coffee, hot chocolate (for our son),and donuts. Meanwhile the dirty blonde haired smoking employee came in saying she wouldn't serve us the coffee that was already sitting on the counter we were so taken back that... More...
    (Shopping, Chain Stores)
    Scrappy123's Picture   Scrappy123    0 Comments   Comments
  • Customer service - music volume



    I am sitting in dunkin donuts in magnolia stores shopping center on Westview drive in Coral Springs Florida. I asked someone to raise volume on tv closer to me even though I could hear the one on the other side of the dining room just softly on. Solange decided instead to reduce volume on the other tv and put on the radio at ridiculously high volume which assaulted ones eardrums. I shared with another customer who agreed it was awful. He directed me to manager sola he (which is why I know her name) but unfortunately she was the one who directed this action. I just gave up jut not without... More...
    (Restaurants, Fast Food, Coffee)
    EmpressMay's Picture   EmpressMay    0 Comments   Comments
  • Workers barely speak English and poor Customer Service



    Go to Dunkin donuts to order a combo(combo includes sandwich, hash brown and coffee). Cashier gives me the coffee, which I gave to a homeless man because he was asking for $$$ to buy coffee so I told him I'd get him coffee, then the 2nd girl gives me a bag with the sandwich. I look in the bag and noticed the hash brown is not in the bag, I ask for them and the 2nd girl tells me if I told the cashier girl. So I tell her no because I bought a combo which clearly states on the menu includes hash browns. So she speaks to the cashier in their language and the cashier says "I asked her... More...
    (Restaurants, Fast Food, Coffee)
    psr994's Picture   psr994    0 Comments   Comments
  • Messed up food order/ poor service



    There is a Dunkin Donuts that is inside University of Illinois at Chicago that I went to a few days ago where I received very poor customer service. I ordered four ham, egg and cheese wraps. I am a commuter so after I walked all the back to my place in the freezing cold weather I was extremely disappointed to find out that that wraps that I got were just egg and cheese. I understand that mistakes happen but it really made me mad that someone totally forgot to put any meat at all in there. I then walked all the way back and even though they re-made my order they weren't very nice about... More...
    (Restaurants, Fast Food, Coffee)
    customer323's Picture   customer323    0 Comments   Comments
  • "Everything" bagel



    I went to my local dunkin in Goose Creek, SC thismorning and ordered my normal large coffee and everything bagel with creamcheese.. In previous incidents, when they had run out of everything bagels (usually by 9am) they simply tell me that they are out, awsome, no problem, i just substitute it with another item. Yet thismorning, nothing was said, yet when i received my bagel, i had a plain bagel that someone had obviously sprayed with something on the top and dipped it in the leftover droppings from the REAL everything bagels.. And it wasnt toasted as i asked. All i ask for is honesty and... More...
    (Restaurants, Fast Food, Coffee)
    Norwood73's Picture   Norwood73    0 Comments   Comments
  • Lost my service forever



    I was at the Totowa nj drive thru on minisink road. I waited for about 2 mins for someone to answer me then finally this rude man who clearly doesn't know English came on and I started placing my order. I asked him one simple question if the sandwich I ordered had any dressing/sauce on it. He refused to answer my question and got very rude. He had to call someone else over to answer it The other guy ca,e on and asked my question again and the answer was simply mustard If you don't know what's on the sandwich then you probably shouldn't be working there. Upon going... More...
    (Shopping, Chain Stores)
    Djmanderz's Picture   Djmanderz    0 Comments   Comments
  • dunkin donuts parkway pigeon forge



    i went to the dunkin donuts on the parkway in pigeon forge near the new hollywood wax museum. its open 24 hours, so we got there around 1 am. waited 2 to 3 minutes in the drive thru and after no answer, left but turned around after i saw the open sign blinking and noticed the big open 24 hours sign. this time, we finally got helped after about 30 seconds of waiting. the lady then went on to tell us it would be a minute because her computers were running so slow " considering its 1 in the morning u know" i was already mad after waiting so long for her to acknowledge that we were... More...
    (Restaurants, Fast Food, Coffee)
    brittpalmire's Picture   brittpalmire    0 Comments   Comments
  • Munchkin Madness



    Today, Wednesday November 13, I entered Dunkin' Donuts as usual near 25 Flatbush Avenue, Brooklyn, N.Y. and one of your female employees screamed, "Yikes, the munchkins are growing arms, legs, and a head." The chocolate munchkins stamped on the jelly filled munchkins and the jelly came out in strings that solidified on contact with the air, as nylon does in its' making. Soon there were troops of munchkins sliding down strands of jelly to the floor. All your customers were running every which way in terror and dropping cups of that special brew. One smart character... More...
    (Restaurants, Fast Food, Coffee)
    cindystagl's Picture   cindystagl    0 Comments   Comments
  • Wrong charged coffee



    Hi, I just went to a dunkin donuts and ordered a large black coffee. Your employees overcharged me by charging me for a wrong coffee. I pointed this out to them, they said it was fine. I showed them the receipt and said "This says iced coffee. I did not order iced coffee". They said they would not give me a refund and would have me buy something of equal value. That seems like an extreemly dishonest sales tactic. Please give me a refund. More...
    (Restaurants, Fast Food, Coffee)
  • Dunkin donut north leominster Massachusetts



    I'm a fan of DD for years and every Saturday morning after work I usually stop by to order coffee and other stuffs. My daughter loves munchkins from DD so I usually get powder munchkins. Saturday morning on 11/2/13 I stopped by DD north leominster Massachusetts and ordered coffee and 2 dollars of munchkins. Guess what? The man who received the order told me " with $2 you get 6 munchkins". I told him I bought munchkins all the time and it's not right. He said I could only get 6 munchkins without checking back with supervisor or any other employees. I was extremely upset... More...
    (Restaurants, Fast Food, Coffee)
    Traceyosaka's Picture   Traceyosaka    1 Comments   Comments
  • Hard Workers, (SOME)



    I have been to this store for a little over a year now, and out of all honesty my visits haven't been more pleasant since a young lady recently was hired. Her name is Miranda and I would like to help get her name out there and for her to get the credit she deserves. This girl is a wonderfully kind and friendly person. She is always there when I walk into the doors in the morning with a bright smile. She always runs around like a chicken with her head cut off to get not only mine but every costumers orders correct and in a timely manner. More...
    (Miscellaneous)
    FLYY45's Picture   FLYY45    0 Comments   Comments
  • Horrible Customer Service



    I had order a 25 count of mixed munchkins, hot coffee, and more when i was going to get my food through the drive through i never got my coffee and the associate working had arugued with me for over ten minutes claiming that she gave it to me then for the munchkins they had all been glazed so i politely asked them to change it and they say i has to go through the drive through again. The customer service i recieved this morning was horrible. This was the dunkins at mystic ave in medford. More...
    (Restaurants, Fast Food, Coffee)
    Hmoniz123's Picture   Hmoniz123    0 Comments   Comments
  • Bully and racist sales parson - 41 wolf rd, Albany NY



    I went to this dunkin donut first time since i moved to albany and it was the worst treatment I ever got from any sales person. First he was not welcoming but then he became rude when I asked him if he can give me three donuts instead of two while he was making coffee for me. At this he started to talk with me in insulting way. He started mocking me in everything I was saying. I am a mother of two kids and I have never felt so humiliated in my life. This was my last visit ever to DD. If you guys hire such bullies, ur not worth visiting. And I will make sure no one in my family and friends... More...
    (Restaurants, Fast Food, Coffee)
    Ajmom's Picture   Ajmom    0 Comments   Comments
  • DUNKIN DONUTS LACK OF CUSTOMER SERVICE



    I know I am not the only one. I have tried to make excuses for what has been the growing trend. EVERYONE SHOULD RUN FROM DUNKIN. There I have said it. From those who do not understand what customer service is and never will, the discrimination of a woman customers, the rudeness, the nastiness; total abuse to the point you think they will call the police over you being upset that you paid for something and THEY GOT THE ORDETR WRONG SO THEY MAKE A SCENE!. You know the cop will do nothing. And you feel helpless. All you wanted was a cup of coffee. But they berate you, or try to sell you... More...
    (Restaurants, Fast Food, Coffee)
    JAVAJOE's Picture   JAVAJOE    0 Comments   Comments
  • Personal



    They never have any of the powered vanilla cream donuts. They need to make more. Also the last 2 times 8 bought coffee it tasted like something had changed. I look veer their coffee and we drive several miles to get it but the last couple times we have been disappointed. It was weak or bitter tasting. We are in north Augusta,SC and have to drive to one in Aiken or Augusta. More...
    (Shopping, Chain Stores)
    Mjlovesbj's Picture   Mjlovesbj    0 Comments   Comments
  • In Bayonne New Jersey



    I ordered a medium coffee that my father wanted, he texted me saying he wanted a medium black coffee with cream and sugar, so I forwarded it to the drive through. I did not realize how stupid I sounded saying black with cream. The lady then proceeded to laugh at me for a minute, just laughing. I went around to get my coffee and she continued to laugh at me. I do not appreciate a fast food worker laughing at me and making me feel dumb. More...
    (Restaurants, Fast Food, Coffee)
    Br4ndonGG's Picture   Br4ndonGG    0 Comments   Comments

Dunkin Donuts Reviews By Product

 

Dunkin Donuts Comments


patriciaN says: (2 weeks ago)
 0
Sonia
very disappointed
I went to dunkin donuts in Bergen mall(Paramus, NJ) on 4/12/14 around 8:50 and asked for a cappuccino and the girl at the register with an attitude told me: "At this time we don't sell cappuccinos or lattes... the machine is already cleaned. I said, "what time you closed" she said: 9:30PM - so I said you still have some time ...employee said not too late... very rude -she has no idea what custumer service is!



shabnam says: (3 weeks ago)
 0
come in here to get somthing fast and manager shabnam she is really nice and always good .she help me with my order i love to go this location Grosspoint



soroyal says: (3 months ago)
 0
The coffee is the philadelphia area is TERRIBLE and I am a long time DD coffee drinker. It is watered down and does not taste like coffee at all rather a cup of hot cream with a dash of coffee. I contacted custmer service and Alice Ho said it was the water in philadelphia!! This is absolutely not true and I was shocked by her response. I will NOT be drinking coffe from DD anymore!!!



dmc2563 says: (4 months ago)
 0
Y do sum of your stores never have donuts...Particolarly the store on 67 and 8 street in miami...went to Buy sum as a gifts for n ur se at 11am!!! The store was empty!!! I drive to 87 and west flagler they also had no donuts....are you a donuts shop!!! Mine you when I was leaving t he stores..I was only there for a minute plenty of un happy customers walked away as I had...why would a donuts shop not have donuts....terrible..terrible his is not the first time this happens..its happened to me like four times this past year...terrible his ha is why I am Writing this post...



Lynn01 says: (5 months ago)
 0
I love going to dunkin donuts on mc ride I'm always treated very well by rasha !!!!
I wouldn't go anywhere else for coffee !! She's very polite and kind !!
SHES THE BEST (;



Fun08 says: (9 months ago)
 0
Hey dunkin donuts me and my friends were thinking anyone who are wearing a dunkin donuts shirt and walks into dunkin donuts should get a discount because its free advertisement .



Rabbit1127 says: (10 months ago)
 0
Hi , I frequently go to Dunkin Donuts on Plandome. Rd... Most of the employees are very nice, especially Marliane, the Spanish lady , very very courteous , good, also the Manager. Shaun... Also a very courteous guy working in the evening... But, this woman Name. Aliliea,,, she is horrible,, rude, her mouth is so loud and she does not care about you , the customer ... I stop going there when I see her in there.. Alilliea is not for public. Assistance..... She should not be working in this environment ,,,, Many have talked about her...... There are good friendly people working here, but one or two give the rest a bad name......



Primobabe says: (1 year ago)
 0
When I was a kid, Dunkin Donuts was, well, a doughnut shop. There was a great variety of doughnuts, with a display that took up the entire wall behind the counter. There wasn't just a powdered-sugar grape-jelly doughnut; the same theme came filled with lemon, blueberry, apple, etc. There were both yeast-raised and cake versions of chocolate, with all sorts of different toppings. My personal, all-time favorite doughnut: toasted coconut!

Dunkin Donuts is a good example of a business that loses its roots and ends up with too much width but not enough depth. There are lousy bagels (not kettled, but sprayed with water before baking...yuck), so-so muffins, and dull sandwiches. There are very few doughnuts to be found.



northsyracusegal says: (2 years ago)
 0
Please help remove Briana (manager) from Dunkin Donuts or do not shop at Dunkin' Donuts on Taft Road. All the employees and managers there know that my coffee is made wrong nearly every day. Yesterday, it was made wrong and the manager Briana told me to go somewhere else to get my coffee. I was dumbfounded and told her I cannot believe you are turning a customer away because you can't get my order right (simple- medium iced coffee extra cream, extra sugar, light ice). I asked for contact information for someone above her, which she refused- telling me that there is no one above her. I insisted that since she doesn't own the store, there is higher management. She advised me that this was coming from upper management. I found the number for the exec offices and attempted to contact one of the franchisees (owners) and they weren't in. I reported the incident to the DD 800#, and then I found a cell number to Roy Clark (franchisee). I spoke with him and he referred this to Marcia, a district manager. She called me and told me that Briana, the store manager, said that I show up there WITHOUT the coffee that was made wrong all in an attempt to get free coffee. This is NOT the case! I went there today and Briana is on vacation, but a manager in training is there as was Marcia. I spoke to the manager in training first, and he acknowledged that "we screw up your coffee almost every day" as well as "you circle back around to the drive-through with the coffee that is wrong to have it replaced". I even have this on tape now. He brought Marcia over to talk to me, and repeated for her what he had said- that I am not trying to get free coffee out of nowhere, that I drive back around WITH the coffee that needs to be replaced.
I ask that you call Roy Clark at 315-474-7294 ext 210 and let him know how disgusting it is that the manager Briana is treating a customer this way and that she should indeed be fired for doing so. To tell a customer to shop somewhere else because they can't get an order right, and subsequently lie about the customer is simply unacceptable.



robsgirl says: (2 years ago)
 0
I have just bought my last donut from Dunkin Donuts. They (the suits) raised the prices....AGAIN! The donuts aren't even that good anymore. Also the price on coffee went up greatly too, $9.99 per bag!!! Do the (suits) need another yacht, is that why the prices went up? They need to keep in mind there are other donut shops out there that serve better donuts and coffee. I will never enter a Dunkin Donuts again, my business will be down the road at one of the many (better) donut/coffee houses.



robsgirl says: (2 years ago)
 0
I have just bought my last donut from Dunkin Donuts. They (the suits) raised the prices....AGAIN! The donuts aren't even that good anymore. Also the price on coffee went up greatly too, $9.99 per bag!!! Do the (suits) need another yacht, is that why the prices went up? They need to keep in mind there are other donut shops out there that serve better donuts and coffee. I will never enter a Dunkin Donuts again, my business will be down the road at one of the many (better) donut/coffee houses.



lolmonkeys1234 says: (2 years ago)
 0
they need better servos this the dd on james street syrcause



lolmonkeys1234 says: (2 years ago)
 0
u need to work hard people mark the bags when u put stuff in and then read them what is inside so they can tell u yes or no go it people this is the dunkindonuts on james street syrcause



dani0622 says: (2 years ago)
 0
i went in the dunkin donuts in mount joy, pa tonight for a simple cup of coffee. as i walked in the employee behind the counter simply stared at me as i approached, not saying a word. as i DID approach the counter i asked him if i was supposed to greet him before he acknowledged me. he made a "sheesh" type of noise with his mouth and in his broken english asked me what i wanted. frustrated, i turned around and exiting the store i told him,"nothing from this place, i can guarantee you that," and i left. i will NEVER frequent that duncan donuts as long as i live and will do everything within my power to spread my experience and dissatisfaction with this location.



Lovecoffee says: (3 years ago)
 0
I am so sick of the snotty female employees at the dunkin on Kirkwood highway, Wilmington De. Especially Anadi! She rolls her eyes at me when I come in, (everyday) she acts like anything you order is a hastle to get. It's your job! The guy Nick that works there is friendly and approachable, but the two girls make me not even want to go there. Too many people are unemployed that could do their job with better service. Everyone I have talked to has similar complaints especially about Anadi! Their work ethic is completely unexceptable and would not be stood for in other businesses!



Lovecoffee says: (3 years ago)
 0
I am so sick of the snotty female employees at the dunkin on Kirkwood highway, Wilmington De. Especially Anadi! She rolls her eyes at me when I come in, (everyday) she acts like anything you order is a hastle to get. It's your job! The guy Nick that works there is friendly and approachable, but the two girls make me not even want to go there. Too many people are unemployed that could do their job with better service. Everyone I have talked to has similar complaints especially about Anadi! Their work ethic is completely unexceptable and would not be stood for in other businesses!



ladiej640 says: (4 years ago)
 0
My daughter was fired today after working for Dunkin Donuts for over a year. She was told that it was because she had given away free items. Ok the problem I have is that every employee there does this not just my daughter.I fell as though she should have gotten a reprimand and told that if it happened again she would loose her job...



timmy says: (4 years ago)
 0
I have been working in the downtown area of Auburn New york area for the last 2 weeks. I visited the Dunkin Donuts store located @ 2 East Genesee St. Auburn New York 13021. To my amazement when i asked for a knife to spread my creamcheese on my bagel twist i was informed they didn't have any plastic utensils. I thought the supply simple ran out, when i went the next time and asked for a knife i was again told they didnt have any. When iasked why they didnt have any and what was i to do i was told "use my finger". I was disgusted, irrate and promised myself never to go into another dunkin store.



gj2005 says: (5 years ago)
 0
All dunkin donuts are getting away with simply getting by on their once reputation for making great donuts **on the premises and good coffee. But the quality has gone down, the prices are too high, and most importantly - I've never been to one of their stores that wasn't filthy. Have they ever adopted standards to maintain the floors and tables? The restroom are cleaner and probably pose less of a threat to our health! Would any of us ever eat at home on a dirty table and floors that are simply wet, allowing the existing crumbs to dry and remain? Even the entry/exit doors are dirty. Now that their coffee is sold in grocery stores - I'll pass on eating what amounts to a pig sty. If they valued their customers - they would offer us better than the dirty stores they have everywhere. I live in Sebastian, FL and the turn over of employees is very high. This is a very small town and the business is constant 24/7 - but I've had enough and will not return unless things change for the better.



lolasnoopy says: (5 years ago)
 0
My wife and I arrived early to see a movie and went to DD on lefferts blvd. in Kew Gardens Queens NY to have coffee. I'm diabetic and my wife never uses sugar. I ordered two coffees No Sugar as always. When we sat down and tasted the it I was stunned. It tasted like it was half filled with Sugar! Upset I returned to the counter and told the woman server. She stated quite loudly that was what I ordered. The male server spoke up and said he also heard me order sugar. They lied to the wrong person. I started shouting they are damn liers and I'm diabetic, they tried to get me sick! they continued to argue with me untill I started screaming. The DD staff ane not trained and VERY RUDE. NEVER AGAIN AT DD.



Allenb4 says: (5 years ago)
 0
I picked up 12 Donuts mostly boston creme at your Leo Mall Bustleton Avnue store Phila. to my amazement the donuts were so small and hardly filled that when we bit into the donut we could not taste the creme, we paid $.85 each a real scam on the consumer, my local grocery store has large filled donuts for $.55 each a real bargain, why should we ever go back to this store ?



Allenb4 says: (5 years ago)
 0
I picked up 12 Donuts mostly boston creme at your Leo Mall Bustleton Avnue store Phila. to my amazement the donuts were so small and hardly filled that when we bit into the donut we could not taste the creme, we paid $.85 each a real scam on the consumer, my local grocery store has large filled donuts for $.55 each a real bargain, why should we ever go back to this store ?



MikeinBaltmore says: (5 years ago)
 0
My all time favorite donut was the original dunkin donut with the handle. Can these donuts be still be bought on-line? Might Dunkin Donuts bring their flagship brand, original dunkin donut with the handle and that unigue favor I loved so much back?



disturbed says: (5 years ago)
 0
why did you stop making the original dunkin donuts with the handle for dunking?




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